This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
We regret that if there are one or more points below with which you are not happy, your only recourse is to leave net-fi driver, net-fi or net-fi.com (the “Platform”) immediately.
We take seriously the protection of your privacy and confidentiality. We understand that all users of the Platform are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).
The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through the Platform.
The Platform has been developed by Network of Fidelity Limited. We take the privacy of our visitors and users very seriously.
For the purposes of the Data Protection Act 1988 – 2018 (as amended), Network of Fidelity Limited ('we' or 'us') is the 'data controller' (ie the company who is responsible for, and controls the processing of, your personal data).
We will obtain personal data about you (such as your name, email address, photographic identification, the details of your vehicle (if applicable) and mobile telephone number) when you complete your profile. We collect those details in order to enable your use of our services, to send you relevant and personalised communications, to verify your identity for account access and payments and to improve our services. For example, we will obtain your personal data when you send us feedback, post material, contact us for any reason. We may also obtain sensitive personal data about you if you complete your profile as a mobile application user. If you complete such a form, you will be consenting to our processing it for the purpose of monitoring the content submitted by users to the website and the mobile applications.
We also collect information that helps us determine your location, including GPS, IP address, and wifi. We process this information in order to provide the services and features you request and for the purposes of safety, security, and fraud prevention for all users.
We collect app or website access dates and times, app features or pages viewed, app crashes and other system activity, browser types and information, and third-party sites or services you were using before interacting with our services. We use this information to enable and improve your experience with our services; to research and develop new services and features; and to prevent, detect, and combat fraud.
By accepting this agreement you acknowledge that all of the contact details (your name, email address, photographic identification, the details of your vehicle (if applicable) and mobile telephone number) provided by you are accurate in the interest of security and the proper operation of the Platform.
We do not store any payment details (card number, expiry date, CVV) on the Platform. All payment facilities are provided by Stripe Limited and all payment details are stored by their Platform.
What Are Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
Account related cookies
Login related cookies
Orders processing related cookies
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us at email@example.com
We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:
to help us identify you and any accounts you hold with us;
research, statistical analysis and behavioural analysis;
marketing—see 'Marketing and opting out', below;
fraud prevention and detection;
customising this website and its content; and
improving our services;
We will only contact you by email or phone about our products, services and promotions if you have asked us to do so. If you have changed your mind and would prefer us not to contact you, then you can opt out at any time. See further 'Your rights', below.
We may disclose your personal data to:
other companies within our group; and
law enforcement agencies in connection with any investigation to help prevent unlawful activity;
We will use technical and organisational measures to safeguard your personal data, for example:
we store your personal data on secure servers
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
give consent on his/her behalf to the processing of his/her personal data;
receive on his/her behalf any data protection notices; and
give consent to the transfer of his/her personal data abroad;
All Data stored by Network of Fidelity Limited is stored, processed and controlled in Data Centres
You have the right to request a copy of personal data that we may process about you. If you wish to exercise this right, you should:
put your request in writing;
include proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill);
specify the personal data you want access to, including any account or reference numbers where applicable.
You have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should:
put your request in writing (an email sent to firstname.lastname@example.org with a header that says 'Unsubscribe' is acceptable);
provide us with enough information to identify you (e.g. account number, username, registration details); and
if your objection is not to direct marketing in general, but to direct marketing by a particular channel (e.g. email or telephone), please specify the channel you are objecting to.
We welcome your feedback and questions. If you wish to contact us, please send an email to email@example.com or you can write to us at 18 Mallow Street, Limerick, Republic of Ireland.